Privacy Policy

Collection of your Information

All information given to us over the internet are protected

Computer Information

We may collect the technical data of your computer when you visit our website for the first time. This information will include your system IP address, web browser software, referring website, operating system and screen resolution. This computer information does not include any of your personal data. The information so acquired will be used only to ensure that our website is designed for giving our users the best possible experience.

Information that is asked from you

While you are using our website, we will obtain some of your personal details. You will handle the providence whether you want to or does not want to share such details. Some of the services rendered here may be unavailable in case you decide not to give the information that has been requested by us.

We ask our customers to share the personal details under the following circumstances:

  • While registering to receive notification mails about our special products and flights offers

  • While giving the feedback about our website

  • While buying or booking a product

  • While submitting any query about our service or products

Email Addresses

Email addresses are collected via our site, apps, co-registration partners and third party marketing lists and promotions. Users can sign up to receive our newsletter through the site. After signing up, we will send a confirmation email to the email address provided to ensure the address is correct. We are clearly named at the point of collection and in any subsequent email. We use email addresses to send you important messages about your account, as well as offers and information which we think are of your interest.

Where we store your personal data?

All the personal data, you provide to us, is stored on our servers. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Using your information

We may use your information to-

  • improve your browsing experience by personalizing the website

  • enable you to use the services available on the website

  • provide you with the services purchased through our site

  • keep the website secure and prevent fraud

Disclosure of your information

We may disclose information of this nature in aggregate form to third parties but personal information on individual visitors tracking will not be passed on to any third party.

Surveys & Feedback

When you submit a feedback for our services, we will make use of this information been submitted for improving our services. We may get in touch with you via a phone call or email for discussing the feedback.

Suggestions & Comments

Travlock Private Limited welcomes you for any comment or suggestion about our privacy policy or any other aspect of our services. You may send an enquiry via email to info@travlock.com for any other information related to our policies.

Security

The security of your personal information, including your email address and postcode, is important to us. We do not follow method of transmission over the internet, or method of electronic storage, therefore, it is 100% secure.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will retain in our files and databases some personal information to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of use and comply with legal requirements as permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your request.

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